Wednesday, November 26, 2014

ISSA 2014, Advance Named Best Customer Service Award Winner

The 2014 ISSA/INTERCLEAN trade show brought together thousands of janitorial supply distributors, building service contractors, product manufacturers and top executives to drive innovation, productivity and profitability in the cleaning industry. The event boasted five co-located events, numerous workshops and education seminars, more than 700 global suppliers and 16,000 industry leaders from 78 countries. The trade show, co-produced by ISSA and its trade partner Amsterdam RAI, took place November 4-7 at the Orange County Convention Center in Orlando, Florida.

New to the show this year were four keynote speakers spread throughout the week. Presenters included international speaker, mountain climber, business and sales executive Susan Ershler; bestselling business author Marcus Buckingham; famed basketball coach Rick Pitino; and boxing legend Sugar Ray Leonard. Also for the first time this year, ISSA offered education sessions after the exhibit hall closed on the final day of the show. Attendees learned about the trends shaping the cleaning industry with Dave Frank, how to treat your business like an investment with Peter Holton, and what it takes to be a true professional from Anthony Trombetta.

Throughout the convention attendees used the show's mobile app to cast their votes for exhibitors who best met their needs, answered questions, offered solutions and provided outstanding interaction during the event. For the second consecutive year, Advance was named an ISSA Best Customer Service Award Winner. 

"Once again we are both honored and encouraged to receive ISSA’s Best Customer Service Award as we continually strive to make our customers’ satisfaction our top priority. In an ever-growing industry, Nilfisk-Advance will always differentiate ourselves by valuing the power of positive customer relationships, and that all starts with service. We are grateful to both ISSA and our customers for this recognition." 

- Jonathan Kingsbury, Nilfisk-Advance Vice President of Commercial Sales

Many thanks to ISSA/INTERCLEAN and all of the fantastic attendees for a great trade show! While ISSA 2014 has come and gone, you can still access resources from the show including seminar handouts, videos and photos by visiting the ISSA website. We look forward to seeing everyone again at ISSA 2015 in Las Vegas, Nevada!

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